Not resolved
Product or Service Quality

Arrigo Dodge - Okeechobee Road, West Palm Beach, Florida.

Went to get my car serviced at another Dodge Dealer (Napleton) who could not remove lug nuts because I was told they were overtightened. Arrigo was the last dealer to touch the car for service of recall and charged me for tire sensor issue.

I have called Sean (Service) and left message for him through triage twice with no response. I will not pay for their mistakes. Incompetance is the only word to say for a service manager not calling me back and a certified tech overtightening lugs. I have the super extended warranty that covers nothing.

Door keyless entry sensor not working, not covered. Tire sensor , not covered.

This expensive plan covers nothing except for maybe an explosion. I am contacting the Better Business Bureau and department of consumer affairs.

Product or Service Mentioned: Arrigo Dodge Car Repair.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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