Arrigo Dodge - Okeechobee Road, West Palm Beach, Florida.
Went to get my car serviced at another Dodge Dealer (Napleton) who could not remove lug nuts because I was told they were overtightened. Arrigo was the last dealer to touch the car for service of recall and charged me for tire sensor issue.
I have called Sean (Service) and left message for him through triage twice with no response. I will not pay for their mistakes. Incompetance is the only word to say for a service manager not calling me back and a certified tech overtightening lugs. I have the super extended warranty that covers nothing.
Door keyless entry sensor not working, not covered. Tire sensor , not covered.
This expensive plan covers nothing except for maybe an explosion. I am contacting the Better Business Bureau and department of consumer affairs.
Product or Service Mentioned: Arrigo Dodge Car Repair.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.